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Voice & Telephone Services

We are Passionate About Voice

Voice communication remains one of the most preferred communication methods in business today and it is critical that every business, big and small, invests in an effective voice solution. At Next Four we have redefined the idea of traditional business telephony systems, with modern communication tools. We offer services such as VOIP, cloud-based PABX, and Call Center Solutions.

Voice Systems

Our Voice Systems offer the latest features in communications technology including integrations with Microsoft Teams and CRM solutions as well as POPI Complaint Voice Loggers. With our virtual secretary your business can utilise the power of automation to increase lead generation and improve customer satisfaction.

We have a dedicated team of VOIP, PABX & Network Infrastructure specialists to assess your business so that we can put together a solution that best fits your specific needs. You can trust that we will deliver phenomenal service at competitive rates.

  • Anti-Fraud
  • Budget Barring
  • Redundancy
  • Virtual Secretary
  • Number Porting and Geo-numbering
  • Per Second Billing
  • Microsoft Teams Integration
  • CRM Systems Integration
  • POPI Complaint Voice Recording

Solutions

PABX Solutions

Call Features:

  • Three-Way Calling
  • Call Transfer
  • Call Waiting
  • Video Calling

Unified Communications:

  • Video/Audio Conferencing
  • Chat
  • Voicemail To E-mail
  • Call Recordings Access
  • Multiple Devices Per User
  • Patton Gateways for Analogue and Legacy PABX’s

Security

  • Built-in Firewall
  • Intrusion detection and blocking
  • User Permission Management
  • Call Encryption (SIP TLS, sRTP)
  • Password Strength Indicator

Managed Voice Services:

  • Business Phone Systems
  • Desk top Solutions including DECT
  • Mobility Solution
  • Collaborations
  • Call Centre Solutions
  • POPI Complaint Voice Loggers

Call Centre Solution:

  • POPI Complaint Call Recording
  • TMS User Management
  • Data Reporting & Analytics
  • Inbound enquiries and outbound contacts by phone
  • Interactive Voice Response/Virtual Secretary
  • Real-time monitoring

Do you require Voice Solutions?

Business-oriented solutions for complete communications coverage.

POPI Complaint Voice Loggers

One of the key features of Next Four’s Managed Voice Services is its POPI complaint voice recording. But what does that mean exactly?

The “Protection of Personal Information Act” (POPIA) aims to ensure that any individual’s personal information remains protected and cannot be unlawfully collected, stored, and used.

In the business world today, we are confronted with an overload of information, so it becomes especially difficult to regulate the information your business collects to ensure POPI compliance. Fortunately, we can relieve some of that stress, by providing a completely POPI complaint voice recording solution.

Complete Unified Communications Platform

We have redefined the idea of traditional business telephony systems, with modern communication tools

Why Choose Us

Let us change the way you think about technology.

Smart & Secure Systems
Professional Team
Certified Experts
24/7 Premium Support
FAQ

Frequently Ask Questions

VOIP stands for Voice over Internet Protocol. It is a technology that allows voice communication over the internet instead of traditional phone lines. Next Four offers VOIP solutions that enable businesses to make calls using the internet, providing cost savings and flexibility.

A cloud-based PABX (Private Automatic Branch Exchange) is a phone system hosted in the cloud. Next Four's cloud-based PABX solutions eliminate the need for physical hardware and allow businesses to manage their phone system efficiently with features like call routing, voicemail, and extensions.

Next Four provides call center solutions that help businesses effectively manage and streamline their inbound and outbound customer interactions. Our solutions include features like call routing, interactive voice response (IVR), call recording, and real-time analytics to enhance customer service and productivity.

POPI (Protection of Personal Information) complaint voice loggers are systems that record and store voice communications in compliance with data protection regulations. Next Four offers voice loggers that meet the requirements of POPI and ensure secure and confidential handling of sensitive information.

Patton Gateways are devices that facilitate the connection between analog or legacy PABX (Private Automatic Branch Exchange) systems and modern VoIP networks. Next Four offers Patton Gateways that enable businesses to integrate their existing analog or legacy PABX systems with VoIP technologies for enhanced functionality and cost savings.

Next Four specializes in integrating Customer Relationship Management (CRM) systems with your communication infrastructure. CRM integration allows businesses to enhance customer interactions by synchronizing customer data, call logs, and call recordings, enabling a more personalized and efficient customer experience.